Mafro wrote:Yungstar 2006 wrote:RatedRVD wrote:I've had 67 orders through Shopto.
Never had problem.
Website is abit pants though.
i've had 3 orders through Shopto, the latest (Naval Assault on 360) was pre-ordered on the 6th June for release on the 9th (ish), as of today.. they have sent 3 copies with tracking numbers and none have arrived.
in my latest contact with them they say i should wait 15 days after the last one was sent out and just claim a refund. they also suggested that with any future orders i may have, that i should use the UKMail postal option at £2 extra.
the two helpers they have on customer support dont appear to care that the game i ordered has now gone missing 3 times in quick succession via Royal Mail.
So your problem lies with Royal Mail
no, shopto's problem lies with Royal Mail as they use them and i shall continue to request another until it arrives.
i'm wondering why they told me to use UKMail for all future orders while not offering to send this game via UKMail.
then i looked at my original pre-order for the game @ £19 and the price they will want if i ask for a refund and buy it again £26.
MMMmmmm.....